Receptionist - Certificate

Recommended Course Sequence

Core Courses

Course Title Credits
ADTC 1000 Basic Keyboarding
Description
ADTC 1000 This course is an introduction to basic keyboarding with emphasis on developing touch typing skills.

Credits: 1

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: ADTC1000

1
ADTC 1010 Business English Skills
Description
ADTC 1010 This course is an extensive, comprehensive study of English grammar, spelling, word usage, punctuation, number usage, capitalization and abbreviation rules, and proofreading.

Credits: 2

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: ADTC1010

2
ADTC 1017 Technology for the Business Professional
Description
ADTC 1017 This course is designed to advance the training of business and office students in the use of desktop publishing documents, real world business projects, web site analysis, and web browser.

Credits: 3

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: ADTC1017

3
ADTC 1018 Basic Computer Applications
Description
ADTC 1018 This course covers basic information on the history of computers and their impact on society, computer hardware and desk application software. Students will learn the fundamentals of word processing, database, spreadsheet, and presentation applications. Students will also be introduced to use of the Internet and e-mail. This course meets the Dakota County Technical College's computer literacy requirement.

Credits: 3

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: ADTC1018

3
ADTC 1019 Receptionist Skills
Description
ADTC 1019 This course incorporates the skills that are needed to be an effective receptionist. Topics such as: scheduling techniques using various software, typing skills, interpersonal communications, customer service.

Credits: 2

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: ADTC1019

2
ADTC 1020 Office Procedures
Description
ADTC 1020 This course covers areas that develop skill in understanding and performing typical office tasks: office communication, setting up meetings and conferences, travel arrangements, handling mail, records management, and understanding cultural diversity.

Credits: 4

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: ADTC1020

4
ADTC 1285 Oral Business Communications and Job Seeking Skills
Description
ADTC 1285 This course covers the development of oral communication skills in the following areas: one-to-one communication, oral presentations to groups, use of MS PowerPoint in presentations and student evaluation of speeches. Students will also learn successful employment interview strategies as well as how to find various job leads, write a successful resume, application letter, and follow-up letter.

Credits: 2

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: ADTC1285

2
ADTC 1290 Written Business Communications
Description
ADTC 1290 This course covers the process of communication, including writing techniques and strategies. Students learn by completing a range of writing exercises and critical thinking cases. Specific applications focus on letter and memorandum writing and formal and informal reports. Communication skills are emphasized along with e-mail usage.

Credits: 2

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: ADTC1290

2
Technical Elective(s)* 6
Total Core Credits: 25
Total Program Credits: 25
* Select Technical electives from the following subject areas: ADTC , ISTC , ENTR , ACCT , SMGT , BUSN .