Hospitality Lodging Management

Hospitality Lodging Management - A.A.S. Degree

Recommended Course Sequence

Core Courses

Course Title Credits
SMGT 1022 Leadership
Description
SMGT 1022 Learn concepts to become an effective leader in todays global business environment. Determine your leadership style and the implications of that style on workgroup performance. Incorporate ethics, corporate mission, vision and culture into a powerful leadership strategy. Enhance your ability to motivate and positively influence others in a increasingly diverse workforce. Prerequisites: None

Credits: 3

Effective Dates: 08/01/2001 - 12/31/9999

Course Outline: SMGT1022

3
SMGT 1174 Hospitality Law
Description
SMGT 1174 At the core of hospitality law is the need to safeguard guests and internal stakeholders such as owners and employees, while minimizing liability. In an interactive environment, students will explore real-life situations and the application of hospitality law. Students will investigate preventive measures and effective decision making to limit exposure and reduce litigious activity. Study is founded in an ethical, legal, and preventative philosophy, recognizing that today's hospitality manager is the individual who most influences the legal position of the organization through effective decision making. Regulatory and business structure impacts are incorporated into the study of hospitality issues including conferences, employees guests, crime, risks, and more.

Credits: 3

Effective Dates: 09/29/2010 - 12/31/9999

Course Outline: SMGT1174

3
SMGT 1215 Negotiation Strategies
Description
SMGT 1215 Explore the challenges of negotiation. Students in this hands-on course will experience the emotions and results of successful and unsuccessful negotiation. Discuss the psychology and consequences of getting your way. Investigate the impact a win-win philosophy has on business relationships and long-term ROI. Practice changing the dialogue of negotiation and discover a blueprint that can be adopted for any negotiation. Then identify and role-play negotiation tactics that will help you to get what you want without saying NO.

Credits: 3

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: SMGT1215

3
SMGT 1260 Managing Teams
Description
SMGT 1260 Develop the skills and knowledge to cultivate productive work teams. Learn to defuse resistance to change and foster support and involvement in developing a shared vision. Master conflict resolution and negotiation strategies essential for supervisors and others in leadership positions in fostering self managed work teams. Prerequisitites: None.

Credits: 3

Effective Dates: 08/01/2001 - 12/31/9999

Course Outline: SMGT1260

3
SMGT 1660 Introduction to Hospitality and Tourism
Description
SMGT 1660 This course introduces students to the largest industry in the world - tourism and hospitality. Learn about management and operations of tourism and travel organizations such as visitor and convention bureaus, travel agencies, hotels/motels/resorts, airlines, cruise lines, tour operators, car rental companies, casinos, amusement parks and more. Prerequisites: None.

Credits: 2

Effective Dates: 08/25/2008 - 12/31/9999

Course Outline: SMGT1660

2
SMGT 1666 Lodging Operations and Coordination
Description
SMGT 1666 A lodging operation is comprised of many departments that must work together with precision to fulfill guest expectations. Course curriculum addresses the complete range of lodging operational considerations from the front lobby guest experience to the shipping and receiving dock.

Credits: 2

Effective Dates: 09/30/2010 - 12/31/9999

Course Outline: SMGT1666

2
SMGT 1670 Lodging Systems and Technology
Description
SMGT 1670 Technology is integral to success in today's lodging environment. Students will be introduced to the many systems that ensure success, including monitoring room inventory, communication, staffing, yield management and data mining to predict consumer habits. Prerequisite: None.

Credits: 2

Effective Dates: 08/25/2008 - 12/31/9999

Course Outline: SMGT1670

2
SMGT 1675 Hotel Front Office Management
Description
SMGT 1675 This course provides a hands-on tour of the front office in a lodging establishment. Curriculum includes a computerized simulation of the front office processes from guest check-in thru night audit. This is on-the-job training in the classroom.

Credits: 3

Effective Dates: 08/25/2008 - 12/31/9999

Course Outline: SMGT1675

3
SMGT 1680 Hospitality Space and Logistics Management
Description
SMGT 1680 This course focuses on the management of products and services at hotels, resorts and other venues that hold group meetings. Achieving success of the group client's meeting goals while ensuring the property's operational efficiency and profit, is a core skill in the hospitality industry. Creating a partnership for success between the venue and the group is a significant element of today's competitive business environment. Prerequisite: None.

Credits: 3

Effective Dates: 08/25/2008 - 12/31/9999

Course Outline: SMGT1680

3
SMGT 1681 Hospitality Marketing and Consumer Behavior
Description
SMGT 1681 This course blends the study of marketing with consumer behavior and provides an applied focus on research and prediction of consumer behavior. Students will explore the power of integrating marketing and public relations techniques to influence consumer behavior.

Credits: 3

Effective Dates: 08/27/2012 - 12/31/9999

Course Outline: SMGT1681

3
SMGT 1682 Hospitality Procurement and Cost Control
Description
SMGT 1682 Inventory and purchasing controls are important to the success of any lodging property. These controls are necessary for the property to be able to achieve performance goals, while sustaining well supplied operations. This course presents the fundamentals of these important operational principles.

Credits: 3

Effective Dates: 08/27/2012 - 12/31/9999

Course Outline: SMGT1682

3
SMGT 1685 Hospitality and Tourism Guest Services
Description
SMGT 1685 Hospitality and tourism customers experience satisfaction when the combination of positive product AND service exist. In this course students will learn listening techniques and customer service skills. Hospitality and tourism case studies, tapes and other media give students first-hand experience in providing quality guest services. Problem solving is an important element of the curriculum. Prerequisite: None.

Credits: 2

Effective Dates: 08/25/2008 - 12/31/9999

Course Outline: SMGT1685

2
SMGT 1686 Hospitality Food & Beverage Management Fundamentals
Description
SMGT 1686 Food and Beverage Operations are important to the success of any lodging property. This course prepares hospitality managers by giving a concise overview of the important role that menu planning plays within operations. This course presents fundamentals of the on-premise food service operations, including on-premise catering, as well as, menu design/planning, menu pricing, menu product knowledge, recipe costing, staffing required to implement the menu, current food service trends, basic sanitation skills, and simple internal controls/reporting.

Credits: 2

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: SMGT1686

2
SMGT 1687 Hospitality Lodging Issues
Description
SMGT 1687 This survey course explores current issues within the hospitality lodging industry. Dimensional study, research and application are integral curriculum components for second year hospitality lodging and spa & resort management students.

Credits: 3

Effective Dates: 05/21/2014 - 12/31/9999

Course Outline: SMGT1687

3
SMGT 1695 Hospitality Risk Management
Description
SMGT 1695 Learn to recognize potential risks in the hospitality environment and to prioritize those risks for action. Application of practical strategies to management risks of people, property and goodwill are key elements of success. Learn risk management techniques using case studies and real-life scenarios. Prerequisites: None.

Credits: 2

Effective Dates: 08/25/2008 - 12/31/9999

Course Outline: SMGT1695

2
SMGT 2105 Managing Diversity
Description
SMGT 2105 Identify what it takes to become a diversity leader in your organization and community. Learn the complexities of managing in today's diverse workforce. Explore the evolution of diversity from the past, present and future perspectives. Assess personal, group and organizational viewpoints toward diversity and diversity initiatives. Examine the legal aspects related to discrimination, affirmative action, bias and stereotyping in human resource activities. Implore effective communication methods to build relationships and understanding. Utilize the differences, similarities and tensions of individuals and groups into a collaborative and competitive advantage for your organization. Eliminate barriers affecting equal access and professional growth and mobility. Prerequisite: None.

Credits: 3

Effective Dates: 08/25/2008 - 12/31/9999

Course Outline: SMGT2105

3
Technical Elective(s)* 3
Total Core Credits: 45

General Education Courses

Course Title Credits
ENGL 1150 Composition I
Description
ENGL 1150 This course emphasizes the process of writing expository and persuasive essays using effective writing skills and a variety of research techniques. Also included in the course content are critical reading and logical reasoning. Meets MnTC Goal 1 - PREREQUISITES: Student must score an 86 or above on the Accuplacer Sentence Skills assessment OR complete developmental courses through English Essentials AND score a 78 or higher on the Accuplacer Reading Comprehension Assessment OR complete College Reading I or II.

Credits: 3

Effective Dates: 08/24/2009 - 12/31/9999

MNTC Goals: 1

Course Outline: ENGL1150

3
PHIL 1200 Critical Thinking
Description
PHIL 1200 In this course, students will develop skills in argument evaluation, the use of informal logic, and language analysis as they criticize problems found on the World Wide Web, in the workplace, and in other everyday environments. Students will also have an opportunity to explore topics in media literacy and the philosophy of science. Suggested Accuplacer reading cut score over 78. Meets MnTC Goal 2.

Credits: 3

Effective Dates: 08/27/2007 - 12/31/9999

MNTC Goals: 2

Course Outline: PHIL1200

3
SPEE 1020 Interpersonal Communication
Description
SPEE 1020 This course focuses on the practical and theoretical concepts of human communications and the styles used in personal, social and professional environments. Students will also acquire skills in critical thinking, perception, listening, emotional communication, verbal and non-verbal expressions and conflict resolution. Meets MnTC Goal 7

Credits: 3

Effective Dates: 03/26/1999 - 12/31/9999

MNTC Goals: 7

Course Outline: SPEE1020

3
General Education Elective(s)** 3
General Education Elective(s) (MnTC Goal 3 or Goal 4 )*** 3
Total General Education Credits: 15
Total Program Credits: 60
* Select Technical electives from the following subject areas: SMGT .
** Select General Education electives from any MnTC goal area.
*** Select General Education electives from MnTC goal area.
* Select two Technical electives from these course offerings: SMGT1171, SMGT1684, SMGT1875.