Quality Improvement

Quality Improvement - Certificate

Recommended Course Sequence

Core Courses

Course Title Credits
SMGT 1206 Quality Management
Description
SMGT 1206 Learn how to integrate quality management concepts into planning and project management, strategic management, process improvement and how to impact organizational efficiency and effectiveness. Assess supervisor¿s roles and responsibilities related to quality including identifying and meeting customer needs, applying problem solving tools and techniques for improving systems and processes and making quality decisions. Develop a quality training plan for work group members and enhancing work group commitment to continuous quality improvement.

Credits: 3

Effective Dates: 08/26/2013 - 12/31/9999

Course Outline: SMGT1206

3
SMGT 1235 Project Management
Description
SMGT 1235 Understand the project management process and learn to utilize the appropriate tools to initiate, plan, execute, control and close projects. Learn to apply knowledge, skills, tools and techniques to project activities to meet project requirements. Understand how organizational planning impacts the projects by means of project prioritization based on risk, funding, and the organization¿s strategic plan.

Credits: 3

Effective Dates: 08/26/2013 - 12/31/9999

Course Outline: SMGT1235

3
SMGT 1242 Effective Business Communication
Description
SMGT 1242 Learn and practice skills to communicate your message directly and effectively to generate the desired results, whether in a meeting, presentation or written media. Integrate multi-media to support your ideas. Assess your audience prior to communicating to maximize effectiveness. Facilitate group participation including handling disruptive behavior. Learn and apply skills in any situation to achieve win-win negotiations.

Credits: 3

Effective Dates: 08/01/2001 - 12/31/9999

Course Outline: SMGT1242

3
SMGT 1280 Operations Management
Description
SMGT 1280 Learn how to integrate operations management concepts into strategic management, process improvement supply-chain management, project management, and how to impact organizational efficiency and effectiveness. Assess supervisor¿s roles and responsibilities related to operational activities. Understand the importance of creating competitive advantage driven by supply-chain management and maintaining an integrative quality management system approach throughout the organization operational processes.

Credits: 3

Effective Dates: 08/26/2013 - 12/31/9999

Course Outline: SMGT1280

3
SMGT 2130 Creativity and Problem Solving
Description
SMGT 2130 This course will explore the need for and use of creativity and innovation in today's global and multi-cultural business environment. Assess your level of imagination by discovering your creative mind and how you can best put it to work in organizational or personal situations. Learn techniques to solve problems creatively involving teams and anticipating potential areas of conflict. Challenge conventional thinking by learning techniques to improve creativity, group participation and gaining approval and support decisions for successful implementation. Students will study findings of current problem-solving research and apply them to ethical and international problems. Prerequisites: None.

Credits: 2

Effective Dates: 01/14/2008 - 12/31/9999

Course Outline: SMGT2130

2
Total Core Credits: 14

General Education Courses

Course Title Credits
ENGL 1150 Composition I
Description
ENGL 1150 This course emphasizes the process of writing expository and persuasive essays using effective writing skills and a variety of research techniques. Also included in the course content are critical reading and logical reasoning. Meets MnTC Goal 1 - PREREQUISITES: Student must score an 86 or above on the Accuplacer Sentence Skills assessment OR complete developmental courses through English Essentials AND score a 78 or higher on the Accuplacer Reading Comprehension Assessment OR complete College Reading I or II.

Credits: 3

Effective Dates: 08/24/2009 - 12/31/9999

MNTC Goals: 1

Course Outline: ENGL1150

3
Total General Education Credits: 3
Total Program Credits: 17