Examine workplace issues impacting supervisory responsibilities and explore the influence of ethics on individuals and organizations. You will be introduced to the American legal system. Understand civil, criminal, TORT, contract, employment, and labor laws and how they affect business.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities & projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

Manage employee performance by establishing performance expectations, identifying and providing needed training and support, monitoring performance, and providing formal and informal feedback. Practice conducting employee performance evaluations. Learn methods to take corrective action. Identify sources of inadequate performance - skills and knowledge, processes and systems, motivation and personal issues - and determine appropriate resolution to each. Coach and mentor good performers to higher levels.

Prerequisites: None. Offered: Fall, Spring

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each participant is expected to attend classes as scheduled, participate in classroom activities, and complete assignments on time.

This course focuses on providing supervisors and managers an overview of the principles and practices of Human Resources Management functions in today's organization, Compensation and Benefits, and Managing Employee Relations

Prerequisites: None. Offered: Varies

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each participant is expected to attend classes as scheduled, participate in classroom activities, and complete assignments on time. See the course syllabus for additional information.

Learn the programs and regulations set forth by OSHA, MPCA, and DOT for maintaining worker safety and rules compliance in business and industry today. Supervisor's responsibility in safety training, industrial hygiene, motivation, and enforcement of policies will be addressed. Other areas of study will include worker's compensation cost control, accident investigation techniques, and policy and program development.

Prerequisites: None. Offered: Fall, Spring

Credit Breakout:  2.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each student will spend at least 4 hours per week preparing for class. Attendance is critical in this class.

Consider employee training and development needs from orientation through progressive job training. Learn how to determine training objectives, plan, prepare, conduct, and measure benefits of work group training. Assess learning styles of trainees, and learn effective training techniques to reach a wide range of learners. Design and deliver a work-related training session. Learn to coach work group members toward improved performance. Identify guidelines and steps for coaching. Develop individual improvement plans.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Identify what it takes to become a diversity leader in your organization and community. Learn the complexities of managing in today's diverse workforce. Explore the evolution of diversity from the past, present and future perspectives. Assess personal, group and organizational viewpoints toward diversity and diversity initiatives. Examine the legal aspects related to discrimination, affirmative action, bias and stereotyping in human resource activities. Implore effective communication methods to build relationships and understanding. Utilize the differences, similarities and tensions of individuals and groups into a collaborative and competitive advantage for your organization. Eliminate barriers affecting equal access and propfessional growth and mobility.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

Learn how to adapt global and multicultural contexts into traditional leadership theories. Develop assimilation strategies that do not lose the many advantages that diversity offers. Examine the leadership challenges regarding ethics, social responsibility, accountability and training in a multicultural environment. Choose appropriate leadership styles to build teamwork and collaboration. Raise the awareness of the workforce at all levels to leverage the value of diversity.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities & projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views.

This course explains what multicultural mentoring is and how it can be used as an effective tool to develop individuals, foster teamwork, multicultural understanding and organizational effectiveness and productivity. This course places the student in the role of mentee and mentor. As a mentee, the student will learn how to develop and acquire new skills and abilities through a multicultural mentorship partnership. A mentor/mentee agreement will develop a path to growth opportunities. This course is a prerequisite for SMGT2116, Multicultural Mentorship II.

Prerequisites: None

Credit Breakout:  2.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectiely, participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views.

This course builds on what multicultural mentoring is and how it can be used as an effective tool to develop individuals, foster teamwork, multicultural understanding and organizational effectiveness and productivity. This course places the student in the role of mentee and mentor. As a mentor, you will utilize skills learned to help their mentee succeed. A mentor/mentee agreement will develop a path to growth opportunities.

Prerequisites: None

Credit Breakout:  1.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each other views

This course focuses on building multicultural conflict resolution skills needed to improve the workplace relationships by understanding the concept of cultural clashes, practicing conflict management prevention, mastering negotiating skills across cultures, building multicultural communicational skills, developing mediation techniques, understanding the conflict management continuum resolving multicultural conflict, and comprehending the Alternative Dispute Resolution progression.

Prerequisites: None

Credit Breakout:  2.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

Understand the growing influence of globalization on all areas of business. Assess the global business environment which includes trade, outsourcing, off shoring, legal, technological, political and social and ethical perspectives. Learn the affects of cultural contexts in negotiation and management. Explore strategies for international and global business.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities & projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

This course will explore the need for and use of creativity and innovation in today's global and multi-cultural business environment. Assess your level of imagination by discovering your creative mind and how you can best put it to work in organizational or personal situations. Learn techniques to solve problems creatively involving teams and anticipating potential areas of conflict. Challenge conventional thinking by learning techniques to improve creativity, group participation and gaining approval and support decisions for successful implementation. Students will study findings of current problem-solving research and apply them to ethical and international problems.

Prerequisites: None

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

This course focuses on the practical and theoretical concepts of human communications and the styles used in personal, social and professional environments. Students will also acquire skills in critical thinking, perception, listening, verbal and non-verbal expressions and conflict resolution.

Prerequisites: None. Offered: Fall, Spring, Summer

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each student will spend at least 6 hours per week preparing for class. Attendance is critical in this class.

This online-enhanced course covers the basics of using Personal Computers (PC's) and the Microsoft Office Professional suite of programs, including Word, Excel, Access and PowerPoint to create documents, spreadsheets, databases and presentations. Students will also be introduced to the Internet, e-mail and the history of computers. This course meets the Dakota County Technical College's computer literacy requirement.

Prerequisites: Recommend a typing speed of 25 words per minute is recommended but not required or COML0900. Offered: Fall, Spring, Summer **Articulated**

Credit Breakout:  2.00  lecture,   1.00  lab,  0.00  other.

This course emphasizes the process of writing expository and persuasive essays using effective writing skills and a variety of research techniques. Also included in the course content are critical reading and logical reasoning.

Prerequisites: Meet qualifying scores on ACCUPLACER test OR successfully complete ENGL0130 OR receive instructor's approval. Offered: Fall, Spring, Summer

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each student will spend at least 6 hours per week preparing for class. Attendance is critical in this class.

Ease the transition to supervisor or bring yourself up to date with today's supervisory/management practices. Study the role and responsibilities of supervisors including planning, organization, staffing, directing and controlling. Develop new skills in communication, correcting or rewarding performance and overall management of resources.

Prerequisites: None. Offered: Fall, Summer

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Participate in classroom activities; Complete work on time; Communicate effectively

Learn concepts to become an effective leader in today's global business environment. Determine your leadership style and the implications of that style on workgroup performance. Incorporate ethics, corporate mission, vision and culture into a powerful leadership strategy. Enhance your ability to motivate and positively influence others in a increasingly diverse workforce.

Prerequisites: None. Offered: Fall, Summer

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Learn practical tools to manage time and stress. Develop habits to increase personal productivity and create an individual time management plan. Set priorities, delegate and reduce time wastes and stressors. Explore strategies to improve time utilization in workgroups.

Prerequisites: None. Offered: Fall, Summer

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Participants are expected to attend classes as scheduled, complete assignments on time and participate in classroom activities. Participants will be asked to respond to various opinion surveys.

This course provides the non-financial manager/supervisor an understanding of business accounting terms, basic accounting cycles, budgeting, cost control, income statements, cash flow analysis and other financial statements. Develop and apply skills in basic accounting principles and concepts to make sound business financial decisions.

Prerequisites: None. Offered: Varies

Credit Breakout:  2.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each participant is expected to attend classes as scheduled, participate in classroom activities, and complete assignments on time. See the course syllabus for additional information.

Review, discuss, and analyze what makes an organization of any size and purpose, successful. Examine the ways that systems and values help to make up the dynamics of an organization's culture. Discuss the ways individuals work inside an organization and ways they influence those around them. Consider in detail what this all means in the context of today's call for constant change.

Prerequisites: None. Offered: Varies

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Participant is expected to attend classes as scheduled, participate in classroom activities, and complete assignments on time.

Identify what it takes to become a diversity leader in your organization and community. Learn the complexities of managing in today's diverse workforce. Explore the evolution of diversity from the past, present and future perspectives. Assess personal, group and organizational viewpoints toward diversity and diversity initiatives. Examine the legal aspects related to discrimination, affirmative action, bias and stereotyping in human resource activities. Implore effective communication methods to build relationships and understanding. Utilize the differences, similarities and tensions of individuals and groups into a collaborative and competitive advantage for your organization. Eliminate barriers affecting equal access and propfessional growth and mobility.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

Learn how to adapt global and multicultural contexts into traditional leadership theories. Develop assimilation strategies that do not lose the many advantages that diversity offers. Examine the leadership challenges regarding ethics, social responsibility, accountability and training in a multicultural environment. Choose appropriate leadership styles to build teamwork and collaboration. Raise the awareness of the workforce at all levels to leverage the value of diversity.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities & projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views.

This course explains what multicultural mentoring is and how it can be used as an effective tool to develop individuals, foster teamwork, multicultural understanding and organizational effectiveness and productivity. This course places the student in the role of mentee and mentor. As a mentee, the student will learn how to develop and acquire new skills and abilities through a multicultural mentorship partnership. A mentor/mentee agreement will develop a path to growth opportunities. This course is a prerequisite for SMGT2116, Multicultural Mentorship II.

Prerequisites: None

Credit Breakout:  2.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectiely, participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views.

This course builds on what multicultural mentoring is and how it can be used as an effective tool to develop individuals, foster teamwork, multicultural understanding and organizational effectiveness and productivity. This course places the student in the role of mentee and mentor. As a mentor, you will utilize skills learned to help their mentee succeed. A mentor/mentee agreement will develop a path to growth opportunities.

Prerequisites: None

Credit Breakout:  1.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each other views

This course focuses on building multicultural conflict resolution skills needed to improve the workplace relationships by understanding the concept of cultural clashes, practicing conflict management prevention, mastering negotiating skills across cultures, building multicultural communicational skills, developing mediation techniques, understanding the conflict management continuum resolving multicultural conflict, and comprehending the Alternative Dispute Resolution progression.

Prerequisites: None

Credit Breakout:  2.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

Understand the growing influence of globalization on all areas of business. Assess the global business environment which includes trade, outsourcing, off shoring, legal, technological, political and social and ethical perspectives. Learn the affects of cultural contexts in negotiation and management. Explore strategies for international and global business.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities & projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

This course will explore the need for and use of creativity and innovation in today's global and multi-cultural business environment. Assess your level of imagination by discovering your creative mind and how you can best put it to work in organizational or personal situations. Learn techniques to solve problems creatively involving teams and anticipating potential areas of conflict. Challenge conventional thinking by learning techniques to improve creativity, group participation and gaining approval and support decisions for successful implementation. Students will study findings of current problem-solving research and apply them to ethical and international problems.

Prerequisites: None

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

This course focuses on the practical and theoretical concepts of human communications and the styles used in personal, social and professional environments. Students will also acquire skills in critical thinking, perception, listening, verbal and non-verbal expressions and conflict resolution.

Prerequisites: None. Offered: Fall, Spring, Summer

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each student will spend at least 6 hours per week preparing for class. Attendance is critical in this class.

This online-enhanced course covers the basics of using Personal Computers (PC's) and the Microsoft Office Professional suite of programs, including Word, Excel, Access and PowerPoint to create documents, spreadsheets, databases and presentations. Students will also be introduced to the Internet, e-mail and the history of computers. This course meets the Dakota County Technical College's computer literacy requirement.

Prerequisites: Recommend a typing speed of 25 words per minute is recommended but not required or COML0900. Offered: Fall, Spring, Summer **Articulated**

Credit Breakout:  2.00  lecture,   1.00  lab,  0.00  other.

This course emphasizes the process of writing expository and persuasive essays using effective writing skills and a variety of research techniques. Also included in the course content are critical reading and logical reasoning.

Prerequisites: Meet qualifying scores on ACCUPLACER test OR successfully complete ENGL0130 OR receive instructor's approval. Offered: Fall, Spring, Summer

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each student will spend at least 6 hours per week preparing for class. Attendance is critical in this class.

Identify what it takes to become a diversity leader in your organization and community. Learn the complexities of managing in today's diverse workforce. Explore the evolution of diversity from the past, present and future perspectives. Assess personal, group and organizational viewpoints toward diversity and diversity initiatives. Examine the legal aspects related to discrimination, affirmative action, bias and stereotyping in human resource activities. Implore effective communication methods to build relationships and understanding. Utilize the differences, similarities and tensions of individuals and groups into a collaborative and competitive advantage for your organization. Eliminate barriers affecting equal access and propfessional growth and mobility.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

Learn how to adapt global and multicultural contexts into traditional leadership theories. Develop assimilation strategies that do not lose the many advantages that diversity offers. Examine the leadership challenges regarding ethics, social responsibility, accountability and training in a multicultural environment. Choose appropriate leadership styles to build teamwork and collaboration. Raise the awareness of the workforce at all levels to leverage the value of diversity.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities & projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views.

This course explains what multicultural mentoring is and how it can be used as an effective tool to develop individuals, foster teamwork, multicultural understanding and organizational effectiveness and productivity. This course places the student in the role of mentee and mentor. As a mentee, the student will learn how to develop and acquire new skills and abilities through a multicultural mentorship partnership. A mentor/mentee agreement will develop a path to growth opportunities. This course is a prerequisite for SMGT2116, Multicultural Mentorship II.

Prerequisites: None

Credit Breakout:  2.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectiely, participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views.

This course builds on what multicultural mentoring is and how it can be used as an effective tool to develop individuals, foster teamwork, multicultural understanding and organizational effectiveness and productivity. This course places the student in the role of mentee and mentor. As a mentor, you will utilize skills learned to help their mentee succeed. A mentor/mentee agreement will develop a path to growth opportunities.

Prerequisites: None

Credit Breakout:  1.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each other views

This course focuses on building multicultural conflict resolution skills needed to improve the workplace relationships by understanding the concept of cultural clashes, practicing conflict management prevention, mastering negotiating skills across cultures, building multicultural communicational skills, developing mediation techniques, understanding the conflict management continuum resolving multicultural conflict, and comprehending the Alternative Dispute Resolution progression.

Prerequisites: None

Credit Breakout:  2.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities and projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views

Understand the growing influence of globalization on all areas of business. Assess the global business environment which includes trade, outsourcing, off shoring, legal, technological, political and social and ethical perspectives. Learn the affects of cultural contexts in negotiation and management. Explore strategies for international and global business.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities & projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views