This course covers investigation of direct current and its behavior in series, paralle, and series/parrallel circuits; measuring devices and components; and electromagnetism.

Prerequisites:

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

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Introduction to marketing terms, concepts, and skills useful in analyzing marketing problems. Covers legal, behavioral, ethical, competitive, economic, technological and international factors affecting product, pricing, promotion, and marketing channel decisions. Identify factors marketing managers take into account when creating a marketing plan, including buying behavior, market segmentation, product life cycle, packaging, branding, pricing, advertising, sales promotion, public relations, personal selling, and product distribution methods.

Prerequisites: None. Offered: Varies

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each student will spend at least three hours per week preparing for class.

Course examines the knowledge and skills required of an effective salesperson. Students will examine methods of identifying prospects, securing appointments, pre-approach planning, gaining attention and interest, understanding prospects' wants and needs, obtaining agreement of concerns and solutions, showcasing product benefits, handling sales resistance, identifying and responding to buying signals, sale-closing techniques, post-call analysis and customer retention techniques.

Prerequisites: None. Offered: Varies

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each participant is expected to attend classes as scheduled, participate in classroom activities, and complete assignments on time.

This course is designed to provide students with an overview of distributorships. Included is an examination of the role of distributors bringing goods to market and adding value through distributor services. Network with industry specific professionals to learn about career opportunities in a growing market.

Prerequisites: None.

Credit Breakout:  1.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities & projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views.

This course is an introduction to the operation and organization of business enterprises and will provide students with a comprehensive and foundational view of business organizations, operations, finance, production, distribution, business law, diversity, and other business concepts and activities. Students will learn how these aspects of business enterprises are essential to our economic system and the global economy.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities & projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views.

Gain an understanding of management concepts, principles, and applications for effective operations of industrial distribution firms. Topics covered are concepts of rationale of discounting, financial systems, inventory management, purchasing, vendor evaluations, profitability analysis, warehouse management and future trends.

Prerequisites: None.

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Be on time for class and returning from break; communicate effectively; participate in all class activities 7 projects; complete all outside class assignments on time; participate online; turn off cell phones and pagers; respectfully challenge each others views.

Learn how to integrate TQM into planning and project management, strategic management, process improvement, and how to modify an organizations behavior. Assess supervisor's roles and responsibilities related to quality including identifying and meeting customer's needs, applying tools and techniques for improving systems and processes, developing a quality training plan for work group members and enhancing work group commitment to continuous quality improvement.

Prerequisites: None. Offered: Varies

Credit Breakout:  4.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each participant is expected to attend classes as scheduled, participate in classroom activities, and complete assignments on time.

Learn how to plan and control projects from start to finish including: determining scope/objectives, scheduling/sequencing, budget, action steps, assigning personnel, authority/responsibility,standards, contingency planning and methods for monitoring and evaluation of the projects success. Use tools such as Gantt Charts, flow charts and others. Plan a work or personal project applying the skills and knowledge learned in class.

Prerequisites: None. Offered: Varies

Credit Breakout:  2.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each participant is expected to attend classes as scheduled, participate in classroom activities, and complete assignments on time. See the course syllabus for additional information.

Learn and practice skills to communicate your message directly and effectively to generate the desired results, whether in a meeting, presentation or written media. Integrate multi-media to support your ideas. Assess your audience prior to communicating to maximize effectiveness. Facilitate group participation including handling disruptive behavior. Learn and apply skills in any situation to achieve win-win negotiations.

Prerequisites: None. Offered: Fall, Spring

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each participant is expected to attend classes as scheduled, participate in classroom activities, and complete assignments on time.

Identify how supervisors can plan for and support excellent customer service through developing a service strategy. Examine the impact of employee training and decision making authority on customer service. Analyze models of service for internal and external customers. Learn tools and techniques for gathering feedback and handling complaints. Consider the relationship between customer service and quality.

Prerequisites: None. Offered: Spring

Credit Breakout:  1.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:You will be expected to come to class prepared, participate in class discussions and share personal and professional experiences. You are expected to work collaboratively with classmates and complete all class exercise, individual projects and small

This online-enhanced course covers the basics of using Personal Computers (PC's) and the Microsoft Office Professional suite of programs, including Word, Excel, Access and PowerPoint to create documents, spreadsheets, databases and presentations. Students will also be introduced to the Internet, e-mail and the history of computers. This course meets the Dakota County Technical College's computer literacy requirement.

Prerequisites: Recommend a typing speed of 25 words per minute is recommended but not required or COML0900. Offered: Fall, Spring, Summer **Articulated**

Credit Breakout:  2.00  lecture,   1.00  lab,  0.00  other.

This course emphasizes the process of writing expository and persuasive essays using effective writing skills and a variety of research techniques. Also included in the course content are critical reading and logical reasoning.

Prerequisites: Meet qualifying scores on ACCUPLACER test OR successfully complete ENGL0130 OR receive instructor's approval. Offered: Fall, Spring, Summer

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each student will spend at least 6 hours per week preparing for class. Attendance is critical in this class.

This course is designed to enhance students' abilities to write technical documents. The content covered will include proposals, research reports, technical manuals, feasibility studies, and process reports.

Prerequisites: ENGL1100. Offered: Spring, Summer

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each student will spend at least 6 hours per week preparing for class. Attendance is critical in this class.

A college-level course designed to build a student's appreciation of both the beauty and utility of mathematics as it is used in society. Topics include voting and apportionment, fair division, scheduling and route planning, patterns of growth, and basic probability and statistics concepts including the bell curve. NOTE that this course does not serve as a prerequisite for any other math course.

Prerequisites: Successful completion of MATS0600 or qualify scores on elementary algebra or college level math tests. Offered: fall, spring, summer

Credit Breakout:  4.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each student will spend at least eight hours per week preparing for class. Attendance is critical in this class.

This course focuses on the practical and theoretical concepts of human communications and the styles used in personal, social and professional environments. Students will also acquire skills in critical thinking, perception, listening, verbal and non-verbal expressions and conflict resolution.

Prerequisites: None. Offered: Fall, Spring, Summer

Credit Breakout:  3.00  lecture,   0.00  lab,  0.00  other.

Student Expectations:Each student will spend at least 6 hours per week preparing for class. Attendance is critical in this class.