David has been in the hotel and property management industry for almost twenty years. While most his experience has been in hotels and resorts, his current endeavors have led him into multi-family property management. David started at DCTC in the spring of 2009, and is an adjunct instructor in the Meeting and Event Management program. He holds the Certified Rooms Division Executive (CRDE) and Certification in Hotel Industry Analytics (CHIA).
"Travelers don't realize how much planning, training and hard work go into their hotel experience, " he said. "While he enjoys being in charge of the behind-the-scenes operation; what I love more is teaching people how to do it. "
Starting off as a breakfast host in a small, suburban hotel, Keinert quickly discovered his passion for hospitality. His career has taken him to eight different properties in three different states. Each property and position offered unique challenges, which helped Keinert develop professionally in his career.
Currently he spends his time managing a portfolio of 2,400 apartment units across the metro area. He enjoys seeing the parallels between the hospitality industry and the commercial real estate industry. Service standards become infinitely more important when they cross into people's homes. It is a privilege to be trusted with that.
His unique experiences allow him to take fundamental principles of property management and help students look at them from three different perspectives, the owner's, the employee's and the guest's. Effective managers must always consider all three. After all, serving people is not a job, it's an art: The art of serving people.
DCTC allows Keinert to simulate a real, working environment in his classroom, allowing students to experience the hands-on planning and detail that go into hospitality operations.
"When students leave our classrooms, I know they will have the skills necessary to be successful in the industry I have grown such a passion for, " he said. "To me, seeing students leave my classroom with a spark of that passion is the best part of being an instructor at DCTC. "
In his spare time, Keinert loves to travel. This past year he was in six foreign countries. When he's not traveling, he enjoys trying new things around the Twin Cities, whether it's a new restaurant or store. "We live in such an exciting area, " he said. "I love to experience all the great things we have here. "
Awards and Accomplishments
Keinert led a 300 Room Hotel through a major renovation and rebranding effort, and under his direction, became the #1 hotel on Trip Advisor in Minneapolis. This designation shows the property's commitment to service and high standards.
Recognized by the Minnesota Multi-Housing Association as the Portfolio Manager of the year in 2016