Damage Analysis, Estimating, and Customer Service
ABCT - 2103: Damage Analysis, Estimating, and Customer Service
ABCT 2103 This course will contain and require handwritten and computer driven estimation procedures and understanding of estimating terminology with a strong emphasis on customer service. Prerequisites: ABCT 1111, ABCT 1120, ABCT 1130, ABCT 1142, ABCT 1150, ABCT 1212, ABCT1214, ABCT 1216, ABCT 1230.
ABCT 2108 his course will focus on unibody, full frame repair and alignment using various alignment, measuring and pulling equipment and will also address wheel alignment procedures. Prerequisites: ABCT 1111, ABCT 1120, ABCT 1130, ABCT 1142, ABCT 1150, ABCT 1212, ABCT1214, ABCT 1216, ABCT 1230.
SPEE 1020 This course is intended to increase student's awareness of the processes, models, and theories of interpersonal communication relative to relationships that impact people's personal and professional lives. Through self-analysis and reflection, case studies, practical application, and critical thinking, students will examine the influence of communicative behaviors on themselves, their personal relationships, groups, and society. Concepts include self-esteem, self-fulfilling prophecies, perception, ethics, emotion, conflict, cultural awareness, language, nonverbal communication, social media, and listening. Meets Goal 7. Meets MNTC Goal 1 Fall 2016 and after.
ENGL 1200 This course is designed to enhance students' abilities to write technical documents. The content covered will include proposals, research reports, technical manuals, feasibility studies, and process reports.
Prerequisites: Students need a score of 240 or above on the Accuplacer English and Reading assessment. Co-requisite: If students score between 230-239 they can register for this course, but must concurrently take READ 0110 College Reading Boost. Meets MnTC Goal 1