Course Outlines

Medical Office Procedures — ADMS 1057

  1. Course Description
    • Credits: 4.00
    • Lecture Hours/Week: 4.00
    • Lab Hours/Week: 0.00
    • OJT Hours/Week: 0
    • Prerequisites: None
    • Corequisites: None
    • MnTC Goals: None
    This course is an overview of duties that are performed by a medical administrative assistant and a medical assistant. Emphasis will be on medical/legal issues, patient registration, standard patient forms, medical forms, telephone/communication skills, appointment procedures, medical records. Other topics included in the course will be accounting statements, professional reports/manuscripts, preparing meeting announcements, agendas and minutes. Prerequisites: ADMS1018 or ADMS1030
  2. Course Effective Dates: 7/1/16 – Present
  3. Outline of Major Content Areas
      As noted on course syllabus
  4. Learning Outcomes
    1. compare different filing methods
    2. complete clinical data sheets
    3. complete meeting minutes
    4. complete monthly summary report
    5. complete simulation notebook
    6. define legal terms
    7. define medical ethics
    8. define pharmaceutical/physicians' orders abbreviations
    9. define pharmacological terms
    10. demonstrate Physicians' Desk Reference usage
    11. demonstrate canceling appointments
    12. demonstrate greeting patients
    13. demonstrate incoming calls
    14. demonstrate making appointments
    15. demonstrate outgoing calls
    16. demonstrate telephone screening
    17. describe additional medical office responsibilities
    18. describe appropriate telephone procedures
    19. describe career opportunities and responsibilities
    20. describe expressed consent
    21. describe financial records
    22. describe implied consent
    23. describe informed consent
    24. describe medical record charts
    25. describe medical society committees
    26. describe office manager duties
    27. describe office procedures manual
    28. describe professional reports
    29. describe travel arrangements
    30. explain appointment time allotment
    31. explain scheduling guidelines
    32. identify reprint materials
    33. prepare appointment calendar
    34. prepare appointment cards
    35. prepare bibliography
    36. prepare biographical sketch
    37. prepare business correspondence
    38. prepare final manuscript
    39. prepare medical correspondence
    40. prepare meeting agenda
    41. prepare meeting announcements
    42. prepare patient billing statements
    43. prepare referral letters
    44. prepare release of information forms
    45. prepare telephone messages
    46. prepare travel itinerary
    47. present medical/legal issues
    48. research medical/legal issues
  5. Minnesota Transfer Curriculum Goal Area(s) and Competencies
  6. Learner Outcomes Assessment
      As noted on course syllabus
  7. Special Information
      None noted