On Campus Student Support (BYOD hardware, StarID, .edu email)
Monday - Friday
8 a.m.-12 p.m. (lunch break) 12:30-4:30 p.m.
Room 2-103
Email us at supportdesk@dctc.edu
As we move classes to alternative modes of learning, this information will help you access helpful technology.
View the Technology Help Flowchart
Students who don't have access to a computer or internet at home can borrow a Chromebook, Lenovo laptop, or WiFi hotspot from the Library.
View instructions on how to login to Microsoft Office 365 on Chromebooks or online.
Students with problems accessing O365 downloads or with problems using DCTC-provided hardware, can submit a support request here.
D2L Brightspace is our online classroom. Within D2L you will find assignments, grades, messages from your instructors and much more.
Zoom is our web conferencing tool. If your instructor sets up a Zoom conference, you will be invited to attend, and a link will be provided to connect.
Your official college email, ending in .edu, will be used for important communications from the college. Click the button below to set up your account and be sure to visit the Student Resources website for helpful tip and tricks to get the most out of your Outlook account.
Learn how to Set Up and Access your college email account
Email is an official means of communication between you and the college. It is extremely important the email address you provide in your e-Services record is accurate, up-to-date and one you check regularly. That address is the address that is associated with your D2L Brightspace account that your instructors and classmates will see.
The college provides each student an EDU email account in the Microsoft Office 365 system. All official communication will go to your college-issued student email. This email can be used as your personal email address like any other email account. It will remain active as long as you are a student. To log into your EDU account:
YourStarID@go.minnstate.edu and use your StarID passwordThe subscription is free as long as you're an active student enrolled in a class.
All official communication emailed to you by the college, faculty and staff will go to the .edu email address you provide in your e-Services account.
To verify and update your email address:
It is your responsibility to ensure the personal email address in your e-Services record is accurate and working. The same address is copied into D2L Brightspace so that address is the one most instructors will use. An easy way to test that your address is working and accepting messages from DCTC is to send yourself a message from within D2L Brightspace. You should expect to receive at least one message each week from the college when classes are in session.
It is a good practice to check your e-mail account once each day during the work week. That is especially important if an instructor uses e-mail to communicate with students.
Adding an email address or email address domain to the safe sender list in your email and Internet security software can help avoid messages being treated as junk or spam. Each email service has different steps in order to do this. The company WhatCounts provides instructions for safelisting addresses in a large number of email and Internet security software.
The dctc.edu domain name should be added to the whitelist or safe senders list:
Still have questions? Check out the Student Email FAQs.
Multi-Factor Authentication (MFA) protects your account and information. At DCTC, when you log into Microsoft Office 365, Teams or your email account, you will need to setup a second form of authentication to help to keep your accounts secure.
Students have access to the "Azure Dev Tools for Teaching" program. Visit the Microsoft Azure website to learn more, or Sign In in using your StarID@go.minnstate.edu credentials for access to the Azure Dev Tools for Teaching program offerings.
LinkedIn Learning (formerly Lynda.com) provides access to thousands of self-paced courses led by professional instructors.
When you sign in, select Sign in with your organization account. Use your MinnState StarID credential:
Information on reduced-cost computers and laptops, reduced-rate data services, free and reduced software, and more.
Your StarID will expire every 180 days, so when prompted, make sure you reset your password.
